Privacy Policy

Version 1.0 · Effective as of August 19, 2026

California Notice at Collection / State Privacy Rights Notice: See the State privacy rights notice section below for important information about your rights under applicable state privacy laws.

Players Club (“Company,” “we,” “us,” or “our”) provides a membership, check-in, promotional-credit, and marketing platform that participating businesses — such as bars, restaurants, gas stations, and smoke shops (each, a “venue”) — use to run their own customer membership programs. This Privacy Policy describes how Players Club processes personal information that we collect through our digital or online properties or services that link to this Privacy Policy (including our website at https://joinplayersclub.com), as well as through our marketing activities and other activities described in this Privacy Policy (collectively, the “Service”).

Three things up front:

We do not sell your personal information.
We do not run third-party advertising on the Service.
We do not use third-party analytics trackers on the Service today.

Personal information we collect

Information you provide to us. Personal information you may provide to us through the Service or otherwise includes:

Contact data, such as your first and last name and email address. You may also provide a phone number, which we use for account service and, only with your prior consent, to send you text messages.
Account credentials, such as the password you set for your account. We store passwords only in cryptographically hashed form; we do not store your plain-text password.
Membership data, such as the venue membership programs you join and your membership status and preferences.
Communications data, based on our exchanges with you, including when you contact us with questions, feedback, or support requests.
Marketing data, such as your preferences for receiving our marketing communications and your consent records.

Information we collect when you use the Service.

Check-in and visit data, such as the venue, date, and time of check-ins and visits recorded through the Service.
Location verification data. When you check in at a venue, we collect your device’s approximate location (GPS coordinates), with your permission, solely to confirm that you are present at that venue at the time of check-in. We retain these coordinates only briefly, as described in the Retention section below. We do not track your location outside of check-in.
Promotional credit data, such as promotional credits and offers issued to you, your credit balance, and your redemption history.
Email data, such as records of the emails we send you and their delivery status (for example, delivered, bounced, or suppressed).

Information we receive from venues. If you join a venue’s membership program, that venue and its staff may provide us with information needed to administer your membership, such as your contact details and records of your check-ins, credits, and redemptions at that venue.

Automatic data collection. We and our service providers may automatically log information about you, your device, and your interaction over time with the Service, such as:

Device and browser data, such as your device type, operating system, browser type, screen size, IP address, language settings, and general location inferred from your IP address (such as city or state).
Online activity data, such as the pages you viewed, access times, and navigation paths within the Service. We collect this information through our own first-party logs; we do not use third-party analytics trackers.
Cookie data. We use only strictly necessary first-party cookies, such as sign-in session and security cookies. For more information, see our Cookie Notice.

Business transactions. We may receive personal information in connection with an actual or prospective business transaction, such as from an entity we acquire or are acquired by, a successor or assignee, or another party involved in a merger, acquisition, sale of assets, or similar transaction, or in the context of an insolvency, bankruptcy, or receivership.

How we use your personal information

We may use your personal information for the following purposes or as otherwise described at the time of collection:

Service delivery and operations. We may use your personal information to:

provide the Service, including venue memberships, check-ins, and promotional credits;
verify your presence at a venue when you check in;
issue, track, and redeem promotional credits and offers;
enable security features of the Service and protect your account;
establish and maintain your account and profile on the Service;
communicate with you about the Service, including by sending Service-related announcements, updates, security alerts, and support and administrative messages; and
provide support for the Service and respond to your requests, questions, and feedback.

Marketing. With your consent, we may send you marketing emails about the Service or about the venue membership programs you have joined. Every marketing email we send includes an unsubscribe link, and you may opt out of marketing communications at any time as described in the Your choices section below. If you provide your phone number and give your consent, we may also send you text messages; you may withdraw that consent at any time. We do not use your personal information for interest-based advertising, and we do not share it with third-party advertising networks.

Service improvement and analytics. We may use your personal information to analyze usage of the Service, improve the Service and the rest of our business, and develop new products and services. We perform this analysis using our own first-party records; we do not use third-party analytics trackers on the Service today.

Compliance and protection. We may use your personal information to:

comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas, investigations, or requests from government authorities;
protect our, your, or others’ rights, privacy, safety, or property (including by making and defending legal claims);
audit our internal processes for compliance with legal and contractual requirements or our internal policies;
enforce the terms and conditions that govern the Service; and
prevent, identify, investigate, and deter fraudulent, harmful, unauthorized, unethical, or illegal activity, including cyberattacks and identity theft.

To create aggregated, de-identified, and/or anonymized data. We may create aggregated, de-identified, and/or anonymized data from your personal information and that of other individuals whose personal information we collect. We make personal information into de-identified and/or anonymized data by removing information that makes the data identifiable to you, and we will not attempt to re-identify any such data. We may use this aggregated, de-identified, and/or anonymized data and share it with third parties for our lawful business purposes, including to analyze and improve the Service and promote our business.

Further uses. In some cases, we may use your personal information for further uses, in which case we will ask for your consent to use your personal information for those further purposes if they are not compatible with the initial purpose for which the information was collected.

Retention

We generally retain personal information to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements, establishing or defending legal claims, or for fraud prevention purposes. To determine the appropriate retention period for personal information, we may consider factors such as the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.

Check-in location coordinates are an exception: we retain the GPS coordinates collected during a check-in only briefly — long enough to verify your presence at the venue and to guard against abuse — after which they are deleted. The record of the check-in itself (venue, date, and time) is retained without the coordinates.

When we no longer require the personal information we have collected about you, we may either delete it, anonymize it, or isolate it from further processing.

How we share your personal information

We may share your personal information with the following parties (or as otherwise described in this Privacy Policy, in other applicable notices, or at the time of collection). We do not sell your personal information, and we do not share it with third-party advertising networks.

Participating venues. If you join a venue’s membership program, we share with that venue and its authorized staff the information needed to operate its program, such as your name, contact details, membership status, check-in history at that venue, and promotional credit and redemption activity. The venue’s use of that information for its own purposes is subject to its own policies and applicable law.

Service providers. Third parties that provide services on our behalf or help us operate the Service or our business. Our service providers currently include Supabase (hosting, authentication, and database services), Vercel (website hosting), and Resend (email delivery).

Third parties designated by you. We may share your personal information with third parties where you have instructed us or provided your consent to do so.

Professional advisors. Professional advisors, such as lawyers, auditors, bankers, and insurers, in the course of the professional services that they render to us.

Authorities and others. Law enforcement, government authorities, and private parties, as we believe in good faith to be necessary or appropriate for the Compliance and protection purposes described above.

Business transferees. We may disclose personal information in the context of actual or prospective business transactions (e.g., investments in Players Club, financing of Players Club, or the sale, transfer, or merger of all or part of our business, assets, or shares). For example, we may need to share certain personal information with prospective counterparties and their advisers. We may also disclose your personal information to an acquirer, successor, or assignee of Players Club as part of any merger, acquisition, sale of assets, or similar transaction, and/or in the event of an insolvency, bankruptcy, or receivership in which personal information is transferred to one or more third parties as one of our business assets.

Your choices

Access or update your information. If you have registered for an account with us through the Service, you may review and update certain account information by logging into the account.

Opt out of marketing communications. You may opt out of marketing-related emails by following the unsubscribe link at the bottom of any marketing email, or by contacting us at club@joinplayersclub.com. If you have consented to receive text messages, you may withdraw that consent at any time by following the instructions in the message or by contacting us. Please note that if you opt out of marketing communications, you may continue to receive service-related and other non-marketing communications.

Location permission. Sharing your device’s location at check-in is subject to your permission, which you can decline through your browser or device settings. If you decline, we may not be able to verify your presence at a venue, and location-verified check-in may be unavailable.

Cookies. For information about the cookies employed by the Service and how to control them, see our Cookie Notice.

Do Not Track. Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track” signals.

Declining to provide information. We need to collect personal information to provide certain services. If you do not provide the information we identify as required or mandatory, we may not be able to provide those services.

Close your account. You may request deletion of your account through your account settings or by contacting us at club@joinplayersclub.com.

Other sites and services

The Service may contain links to websites and other online services operated by third parties. These links are not an endorsement of, or representation that we are affiliated with, any third party. We do not control websites or online services operated by third parties, and we are not responsible for their actions. We encourage you to read the privacy policies of the other websites and online services you use.

Security

We employ technical, organizational, and physical safeguards designed to protect the personal information we collect. However, security risk is inherent in all internet and information technologies, and we cannot guarantee the security of your personal information.

International data transfer

We are headquartered in the United States and may use service providers that operate in other countries. Your personal information may be transferred to the United States or other locations where privacy laws may not be as protective as those in your state, province, or country.

Children

The Service is not intended for use by anyone under 18 years of age. If you are a parent or guardian of a child from whom you believe we have collected personal information in a manner prohibited by law, please contact us. If we learn that we have collected personal information through the Service from a child without the consent of the child’s parent or guardian as required by law, we will comply with applicable legal requirements to delete the information.

Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy and posting it on the Service or by other appropriate means. Any modifications to this Privacy Policy will be effective upon our posting the modified version (or as otherwise indicated at the time of posting). In all cases, your use of the Service after the effective date of any modified Privacy Policy indicates your acknowledgment that the modified Privacy Policy applies to your interactions with the Service and our business.

How to contact us

If you have questions about our practices or if you would like to exercise any privacy-related right that may be available to you, please contact us via one of the methods listed below.

Email: club@joinplayersclub.com
Mail: our mailing address posted on the Site

State privacy rights notice

Except as otherwise provided, this section applies to residents of U.S. states to the extent they have privacy laws applicable to us that grant their residents the rights described below (collectively, the “State Privacy Laws”).

This section describes how we collect, use, and share Personal Information of residents of these states and the rights these users may have with respect to their Personal Information. Please note that not all rights listed below may be afforded to all users and that if you are not a resident of one of these states, you may not be able to exercise these rights. In addition, we may not be able to process your request if you do not provide us with sufficient detail to allow us to confirm your identity or understand and respond to it. We verify requests by confirming your control of the email address associated with your account (or the email address from which you submit the request) and may request additional information where reasonably necessary and permitted by law.

For purposes of this section, the term “Personal Information” has the meaning given to “personal data,” “personal information,” or other similar terms and “Sensitive Personal Information” has the meaning given to “sensitive personal information,” “sensitive data,” or other similar terms in the State Privacy Laws, except that in neither case does such term include information exempted from the scope of the State Privacy Laws. In some cases, we may provide a different privacy notice to certain categories of residents of these states, in which case that notice will apply instead of this section.

Your privacy rights. The State Privacy Laws may provide residents with some or all of the rights listed below. However, these rights are not absolute and some State Privacy Laws do not provide these rights to their residents. Therefore, we may decline your request in certain cases as permitted by law.

Information. You can request the following information about how we have collected and used your Personal Information: the categories of Personal Information that we have collected; the categories of sources from which we collected Personal Information; the business or commercial purpose for collecting Personal Information; the categories of third parties with which we share Personal Information; the categories of Personal Information that we sold or disclosed for a business purpose; and the categories of third parties to whom the Personal Information was sold or disclosed for a business purpose.
Access. You can request a copy of the Personal Information that we have collected about you.
Appeal. You can appeal our denial of any request validly submitted.
Correction. You can ask us to correct inaccurate Personal Information that we have collected about you.
Deletion. You can ask us to delete the Personal Information that we have collected from you.
Targeted advertising. We do not process your Personal Information for targeted advertising purposes.
Profiling and automated decision-making. We do not use your Personal Information to engage in profiling or to perform automated decision-making that results in significant financial impacts, significant impacts on housing, education, employment, health care, or criminal justice, or similarly significant impacts.
Sales of Personal Information. We do not sell your Personal Information within the meaning of the State Privacy Laws.
Consumers under 16. We do not have actual knowledge that we collect, sell, or share the personal information of consumers under 16 years of age. The Service is not intended for anyone under 18 years of age.
Sensitive Personal Information. While we process certain categories of Sensitive Personal Information as described in this Privacy Policy (such as account log-in credentials and the precise geolocation collected briefly to verify venue check-ins), we do not process Sensitive Personal Information for the purpose of inferring characteristics about consumers.
Nondiscrimination. You are entitled to exercise the rights described above free from discrimination as prohibited by the State Privacy Laws.

Opt-out of “sale” or “sharing.” We do not sell Personal Information for money, we do not run third-party or interest-based advertising, and we do not disclose Personal Information to third parties in ways that we believe constitute a “sale” or “sharing” under the State Privacy Laws, so there is no sale or sharing for you to opt out of. Because we do not sell or share Personal Information, opt-out preference signals such as the Global Privacy Control do not change how we process your Personal Information. If you have questions, contact us at club@joinplayersclub.com.

Exercising your state privacy rights. You may submit requests to exercise any of the state privacy rights listed above by emailing us at club@joinplayersclub.com.

Verification of identity; authorized agents. We may need to verify your identity in order to process your information, access, appeal, correction, or deletion requests and reserve the right to confirm your residency. To verify your identity, we may require government identification, a declaration under penalty of perjury, or other information, where permitted by law.

Under some State Privacy Laws, you may enable an authorized agent to make a request on your behalf. However, we may need to verify your authorized agent’s identity and authority to act on your behalf. We may require a copy of a valid power of attorney given to your authorized agent pursuant to applicable law. If you have not provided your agent with such a power of attorney, we may ask you to take additional steps permitted by law to verify that your request is authorized, such as by providing your agent with written and signed permission to exercise your State Privacy Laws rights on your behalf, the information we request to verify your identity, and confirmation that you have given the authorized agent permission to submit the request.

Information practices. The following describes our practices currently and during the past 12 months:

Sources and purposes. We collect the categories of personal information described above from the sources and for the business or commercial purposes described above in this Privacy Policy.
Retention. The criteria for deciding how long to retain personal information are generally based on whether such period is sufficient to fulfill the purposes for which we collected it as described in this notice, including complying with our legal obligations.
De-identification. We do not attempt to re-identify de-identified information derived from personal information, except for the purpose of testing whether our de-identification processes comply with applicable law.

Personal Information that we collect, use, and disclose. The following summarizes the Personal Information we collect by reference to the categories described in the Personal information we collect section above and the corresponding categories specified in the CCPA (Cal. Civ. Code § 1798.140), together with the purposes for which we collect it and the parties to whom we disclose it. This describes our practices currently and during the 12 months preceding the effective date of this Privacy Policy. Information you voluntarily provide to us, such as in free-form messages, may contain other categories of personal information not described below. We do not sell or share any of the categories below.

Contact data — CCPA categories: identifiers; personal records (Cal. Civ. Code § 1798.80(e)). Purposes: service delivery and operations; marketing (with consent); compliance and protection. Disclosed for a business purpose to: service providers; participating venues.
Account credentials — CCPA categories: identifiers; Sensitive Personal Information (account log-in credentials, stored in hashed form). Purposes: service delivery and operations (account security). Disclosed for a business purpose to: service providers.
Membership, check-in, and promotional credit data — CCPA categories: commercial information; internet or other electronic network activity information. Purposes: service delivery and operations; service improvement and analytics; compliance and protection. Disclosed for a business purpose to: service providers; participating venues.
Location verification data — CCPA categories: geolocation data; Sensitive Personal Information (precise geolocation, retained briefly). Purposes: service delivery and operations (confirming venue presence at check-in); compliance and protection. Disclosed for a business purpose to: service providers.
Communications and marketing data — CCPA categories: identifiers; personal records. Purposes: service delivery and operations; marketing (with consent); compliance and protection. Disclosed for a business purpose to: service providers.
Device, online activity, and email delivery data — CCPA categories: identifiers (such as IP address); internet or other electronic network activity information. Purposes: service delivery and operations; service improvement and analytics; compliance and protection. Disclosed for a business purpose to: service providers.

Additional information for California residents — Shine the Light. Under California’s “Shine the Light” law (California Civil Code Section 1798.83), California residents may ask companies with whom they have formed a business relationship primarily for personal, family, or household purposes to provide the names of third parties to which they have disclosed certain personal information (as defined under the Shine the Light law) during the preceding calendar year for their own direct marketing purposes, and the categories of personal information disclosed. We do not disclose personal information to third parties for their own direct marketing purposes. You may send us requests for this information at club@joinplayersclub.com. In your request, you must include the statement “Shine the Light Request,” provide your first and last name and mailing address, and certify that you are a California resident. We reserve the right to require additional information to confirm your identity and California residency, and we are not responsible for requests that are not labeled or sent properly or that do not have complete information.

Additional information for Nevada residents. Nevada residents have the right to opt out of the sale of certain personal information for monetary consideration. We do not engage in such sales. If you are a Nevada resident and would like to make a request to opt out of any potential future sales, please email club@joinplayersclub.com.

Contact us. If you have questions or concerns about our privacy policies or information practices, please contact us using the contact details set forth in the How to contact us section above.